Platforms We Support

Fluent in the tools modern law runs on

We work in these platforms, follow their releases, and note any certification we actually hold. Vendor-fluent — and vendor-neutral.

Practice Management

Practice Management

Clio

Clio

Manage, Grow, Draft, Duo (Manage AI), Accounting, and Payments — the platform family we know best; our founder holds Clio's Legal AI Fundamentals certification.

MyCase

MyCase

All-in-one practice management with MyCase IQ AI — a strong fit for many small and midsize firms.

Smokeball

Smokeball

Automatic time capture and productivity-focused practice management, popular in high-volume practices.

PracticePanther

PracticePanther

Streamlined practice management with strong automation rules and payments.

Legal Research & AI

Legal Research & AI

LexisNexis — Lexis+ with Protégé

LexisNexis — Lexis+ with Protégé

Personalized AI research assistant with Shepard's® Verify citation trust markers and Vault document analysis.

Thomson Reuters — Westlaw & CoCounsel

Thomson Reuters — Westlaw & CoCounsel

Westlaw Advantage agentic research and CoCounsel Legal, grounded in Westlaw primary law and Practical Law.

Midpage

Midpage

AI-native case-law research with a proprietary citator — and an official MCP connector for Claude.

Row of green and brown leather-bound law books with brass detailing on a wooden shelf
AI & Productivity

AI & Productivity

Anthropic Claude

Anthropic Claude

Team and Enterprise plans with admin controls and legal connectors; retention and connector settings configured per firm.

OpenAI ChatGPT

OpenAI ChatGPT

Business and Enterprise plans with a DPA, no-training defaults, and retention controls.

Google Gemini for Workspace

AI inside Gmail, Drive, and Docs under the Workspace DPA — for firms already on Google.

Microsoft 365 & Copilot

Microsoft 365 & Copilot

The suite your firm already lives in — hardened, optimized, and Copilot-ready.

NetDocuments

NetDocuments

Cloud document and email management built for legal, with governance to match.

Open-weight local models

Qwen, Gemma, gpt-oss, Llama, Mistral, and DeepSeek on hardware your firm owns — see Private & Local AI.

A Two-Minute Gut Check

Clio or MyCase? See which way you lean.

Five questions, answered locally in your browser. It's a leaning, not a verdict — the assessment gives you the scored comparison, and our practice management service handles the implementation whichever way you land.

1. How many people will use the system?
2. How much do you want to customize?
3. How many other tools need to connect to it?
4. What are your document automation ambitions?
5. How do you feel about pricing structure?

A Note On Neutrality

We recommend what fits — not what pays

Our current offering doesn't include reselling software, and no vendor incentive is allowed to tilt our advice. If we hold a certification or partner-program status with a vendor we recommend, receive any credit for a referral, or ever offer a product for resale, we tell you in writing before you decide — and recommendation quality is judged separately from any compensation. Your workflows, practice areas, and budget decide the recommendation. All product names and logos belong to their respective owners and appear here to identify the platforms we support; Firm Upgrade is an independent consultancy and is not affiliated with, sponsored by, or endorsed by any of them.

Torn between platforms?

The assessment includes an honest, scored comparison mapped to how your firm actually works.